Incident Response

Enhancing your organisations Cyber Resilience

In today's interconnected world, cyber criminals are an ever-present challenge for organisations of all sizes. Cyber security incidents are a reality, with nearly half (46%) of Irish businesses experiencing a breach in the past three years (Microsoft Security, 2023), with SMEs being particularly vulnerable to these attacks. A robust Incident Response Plan (IRP) framework is essential to minimise the impact of cyber security incidents and ensure swift recovery.

VMGroup’s Incident Response as a Service (IRaaS) helps organisations in Ireland prepare for, respond to, and recover from cyber incidents. Our holistic approach combines rapid mobilisation, forensic investigation, containment, remediation, and post-incident hardening to minimise operational, financial, and reputational impact.

We provide regulatory-aligned services, supporting DPC notifications, GDPR compliance, NIS/NIS2 obligations, and alignment with ISO 27001 and best practice frameworks.

Why Incident Response as a Service?

Cyber incidents can strike without warning. Organisations face risks from:

• Ransomware encrypting critical systems

• Business Email Compromise and invoice redirection fraud

• DDoS attacks affecting online services

• Phishing campaigns targeting employees or executives

• Zero-day exploits and emerging vulnerabilities

• Internal misuse or insider threats

Engaging an IRaaS provider like VMGroup ensures rapid, expert-led response, preserves evidence for potential legal or regulatory proceedings, and reduces dwell time.

Our IRaaS Services

1. Triage & Stabilisation – The First 24 Hours

Rapid mobilisation to assess, contain, and stabilise incidents while preserving evidence. Includes:

• GDPR / DPA 2018 breach assessment and DPC notification support

• NIS/NIS2 reporting for OES, essential, or important entities

• Executive communications and stakeholder briefings

Deliverables: SITREP, containment plan, IOC feed, executive comms support

Use cases: Active ransomware encryption, cloud account compromise, critical system outage

2. Ransomware Response

End-to-end response from scoping to eradication and recovery. Focuses on:

• Identifying entry vectors, lateral movement, and encryption methods

• Coordinating with backup and restoration teams

• Data-at-risk assessments aligned with DPC expectations

Deliverables: Kill chain reconstruction, dwell time analysis, recovery runbook, hardening recommendations

Use cases: Human-operated ransomware, double extortion, third-party compromise cascading into your environment

3. Business Email Compromise (BEC) Investigation

Investigate email compromise, rule manipulation, forwarding, payment fraud, and vendor account takeovers.

Deliverables: Mailbox/tenant investigation report, impacted parties list, hardening checklist for identity, MFA, and mail hygiene

Use cases: Invoice redirection, fake payment attempts, supplier account takeover, suspicious MFA or impossible-travel alerts

4. Cloud Account & SaaS Forensics

Focused playbooks for Microsoft 365, Google Workspace, Azure, AWS, and collaboration platforms. Correlates identity, API, and storage events with regulatory compliance.

Deliverables: Unified access timeline, IOC catalogue, misconfiguration remediation steps, monitoring enhancements

Use cases: OAuth token abuse, rogue app consent, SharePoint/OneDrive/S3 suspicious access, privilege escalation in Azure AD / Entra ID

5. Post-Incident Hardening & Lessons Learned

Turn findings into actionable improvements, validate controls, and run tabletops to strengthen response for future incidents.

Deliverables: Remediation roadmap with owners and deadlines, updated playbooks/runbooks, executive after-action report

Use cases: Lessons from ransomware, phishing, or vulnerability exploitation incidents

6. Dark Web Monitoring

Continuous surveillance of underground forums, marketplaces, and criminal networks to detect compromised credentials, stolen IP, and emerging threats.

Deliverables: Baseline scan, continuous monitoring alerts, incident alerts, quarterly intelligence briefings

Use cases: Early detection of credential leaks, IP theft, targeted ransomware campaigns, supplier compromise

Typical Use Cases Across IRaaS

• Invoice redirection & payment fraud: Protect finance teams from fake invoices and diverted payments

• Ransomware attacks: Detect, contain, and recover from human-operated and double-extortion attacks

• DDoS incidents: Rapid response to minimise service disruption and reputational impact

• Phishing attacks: Investigate, contain, and prevent targeted email-based attacks

• Zero-day exploitation: Respond to emerging vulnerabilities and unpatched threats before they escalate

• Vulnerability exploitation: Investigate attacks targeting unpatched systems or misconfigurations

Why Choose VMGroup for IRaaS?

• Rapid mobilisation with highly experienced incident responders

• Guidance aligned with DPC, GDPR, DPA 2018, NIS/NIS2, and ISO 27001

• Evidence preservation for forensic, legal, and regulatory purposes

• Practical containment, remediation, and post-incident hardening

• Clear reporting and executive briefings for stakeholders and boards

• Expertise across ransomware, BEC, cloud compromise, insider threats, and supply chain risks

Get in Touch

Protect your organisation with VMGroup’s end-to-end Incident Response as a Service. Whether you need rapid triage, full ransomware response, cloud forensics, or dark web monitoring, our team ensures your organisation is prepared, compliant, and resilient.